Why AI proficiency is critical for helping borrowers
By: James Jin | Published: 2026-02-11 08:16:00 | Source: www.housingwire.com
Mortgage lending has always been a high-trust profession. Borrowers don’t come to a loan officer looking for a generic answer. They come looking for clarity. What can I afford? What do I qualify for? What’s the smartest path given my income, credit, assets, and timeline?
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That job has become harder over the past few years, not easier. Programs have multiplied. Guidelines shift….

